Helpful Hank is a discontinued NPC who used to be a helper who would provide tips to the player for how to play. However, he was seen as redundant and was discontinued in the first update. He used to be right next to the XGen headquarters on the First Island of Paper Thin City, right next to your basement warehouse.
"Check it -- I got some helpful hints for noobs like you. First of all, you can hold down the 'Shift' key to run (or skateboard, if you have one). Keep talking to me to learn more."
"You need more strength, charm and intelligence if you want to get anywhere here in Paper Thin City. You can increase your strength by hitting the gym or by fighting."
"Need more charm? Go get drunk. Easy. The University is a great place to work on your intelligence, and it has a gym too."
"The days here are divided into 4 segments-- Morning is 4:00am - 10:00 am, Afternoon is 10:00am to 4:00pm, Evening is 4:00pm to 11:00pm, Night is 11:00pm to 4:00am."
"You need to catch some Z's when it gets too late. You have that key from Ted, right? You can sleep in the basement suite."
"Guys with a 'boxing glove' chat bubble want to punch you in the face. Be careful who you talk to. If you get beat up they will take your cash. Protect your flow, bank it Bro."
"You need ID if you want into the 'happening' parts of the city. Rudy can help you out; he's usually out by 11-7 at night. You can also swing by the police station to pick up an ID card."
"Girls aren't easy to catch around here -- they only date guys with high stats, if you know what I mean."
"You don't want to live in a basement forever. You can buy real estate from the bank, using the bank machine. You can also deposit funds here for safekeeping."
"Well, that's all I've got for now. Good luck on your journey, it's sure to be a doozy."